Terms & Conditions
In the following terms and conditions, any reference to “You”, “User” or “Customer” refers to the subscriber of this service and any reference to “We”, “Us” or “ConferencePlatform” means Conference Platform Ltd.
Words importing the singular shall include the plural and vice versa, words importing a gender shall include all genders and words importing persons shall include bodies corporate, unincorporated associations and partnerships.
During the 1 month rolling term of this Agreement, ConferencePlatform will provide Customer with access to the Service, Customer should ensure that he/she has read and agrees to the terms and conditions set out within this agreement.
You agree that you shall not (and you shall not permit anyone else, to) copy, translate, merge, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the service or any part thereof.
You may not use the Service and may not accept these Terms if you (i) are a person barred from receiving the Service under the laws of the United Kingdom or other countries including the country in which you are resident or from which you are using or purporting to use the Services; or (ii) not of legal age in England to form a binding contract with us (18 years of age and older). Headings are included for ease of reference only and shall not affect the interpretation or construction of these Terms.
1.0 Service Pricing.
A subscriber to the service, or user is defined as an account that has access to the service and is associated with a unique meeting link. A user account is to be allocated to an individual (person) and not shared by multiple individuals. You agree to comply promptly with any reasonable instructions given by us from time to time in connection with the use and operation of service. Occasionally we may: (i) change the technical specification of the Service for operational reasons; or (ii) give you instructions that we believe are necessary for security, health or safety, or for the quality of the Services that we supply to you or to our other customers and you agree to observe them; but before doing so, we will give you as much notice as we can
2.0 Safety Measures.
You should also check that your computer has suitable protection, such as virus protection. We are not responsible for any computer virus or bug that affects your computer, mobile device or data as a result of your use of the Service or the downloading of any materials from Us.
3.0 Term and Termination.
3.2 This agreement is a monthly rolling agreement and can be terminated for convenience at any time.
3.3 We may suspend access to or use of all or part of the Service and/or terminate our agreement with you immediately if: (i) you materially breach these Terms; (ii) we believe that the Service is being used in a way forbidden or otherwise not permitted by these Terms (this applies even if you do not know that the Service are being used in such a way); (iii) you fail to pay any charges (where applicable); or (iv) if you become insolvent (or suffer or incur any event or circumstances analogous to insolvency).
3.4 We will inform you of such suspension and/or termination as soon as reasonably possible and explain why we have taken this action.
3.5 If we suspend your access to the Service (or any part thereof), access will not be restored until you satisfy us that you will only use the Service in accordance with these Terms.
3.6 You acknowledge and agree that if we suspend access to your user account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
4.0 PCI DSS Compliance Criteria.
4.2 Delivery Policy – ConferencePlatform allows Customer immediate access to online collaboration service upon successful ordering and associated payment. Confirmation of a successful order will be emailed to Customer in the form of an introductory service email.
4.3 Refund/ Cancelation Policy – ConferencePlatform charges per month, upfront for services. Users can cancel their service at any time upon which monthly charges will cease. Conference Platform Ltd offers customers a 21 day ‘cooling off’ period in which if Customer changes their mind regarding their purchase of services, upon closing their WorldPay subscription Customer will be refunded their initial payment (first month). Conference Platform Ltd does not offer refunds for the cancelation of services part way through the month.
4.4 Price List – Pricing for ConferencePlatform’s services can be found on Sign Up . Pricing is fixed in GBP. Any representation of values in USD and EUR are for guidance purposes only and are subject to exchange rate fluctuations. Further information, including a claim form for any perceived discrepancies, please visit http://www.worldpay.com/sites/default/files/myCurrency-best-rate-guarantee-form.pdf
4.6 Full Business Name – Conference Platform Ltd registered company in England and Wales. Company Number 8531337.
5.0 Responsibility for Customer Accounts. Customer is responsible for maintaining the confidentiality of Customer’s accounts, meeting links, access codes, user information and passwords used in conjunction with the Services whether or not authorised by Customer. Customer agrees to immediately notify ConferencePlatform of any unauthorised use of Customer’s accounts as soon as Customer becomes aware. You shall not acquire any rights in relation to any information allocated by us in connection with the Service.
6.0 Responsibility for Content of Communication. Customer is the sole owner and is solely responsible for all content provided to ConferencePlatform and the content of all communications (visual, written or audible) using Customer’s user accounts. You agree that you will not, and you will not permit or engage any user or any other person to: (i) engage in any activity that interferes with or disrupts the Services (or the servers and networks which are used in or in connection with the provision of the Services) or is in any way unlawful or not in accordance with all applicable laws and/or regulations; (ii) reproduce, duplicate, copy, sell, trade or resell any of the Services for any purpose without permission from ConferencePlatform; (iii) send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, immoral, obscene or menacing; or in breach of copyright, trademark, confidentiality, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, commercial solicitation, chain letters, mass mailings or any "spam"; or (iv) harass, annoy, inconvenience or cause needless anxiety to any person (including, without limitation, to make or attempt to make 'hoax' or 'prank' calls), (together, Prohibited Purposes).
We reserve the right to record calls made through our Service and to use such recordings for the sole purpose of investigating any suspected, alleged or actual use of our Service and/or the underlying telecommunication systems or networks for prohibited purposes.
You acknowledge and agree that we and/or our licensors own all legal rights, title and interest in and to the Services, including any intellectual property rights which subsist in the Service (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
Although ConferencePlatform is not responsible for any such communications, ConferencePlatform may suspend any such communications of which ConferencePlatform is made aware. Customer acknowledges and agrees that ConferencePlatform has not and is not expected to provide Customer with any analysis, interpretation or advice regarding Customer’s compliance with the above and does not control Customer’s content nor guarantee the accuracy, integrity, security or quality of Customer’s content.
7.0 Disclaimer of Warranties and Limitation of Liability.It is the Customer’s responsibility to ensure that the Services are suitable for its needs. In particular, ConferencePlatform expressly disclaims all warranties of merchantability, satisfactory quality or fitness for a particular purpose or that use of the Services or any part thereof will result in any economic advantage, increase in profits or reduction in costs. ConferencePlatform expressly disclaims all warranties that (i) the Services or any part thereof will be error-free, (ii) the Services will operate without interruption or will be compatible with any other software or hardware or (iii) information and materials located or obtained through use of the Services are timely, accurate, relevant or complete. We shall also be entitled to suspend the provision of the Service during any technical failure and/or in the event that it is necessary to safeguard the security and integrity of our Service.
ConferencePlatform total aggregate liability to Customer under or in connection with these Terms (whether such liability arises under any statute or in contract, tort or otherwise) shall be limited to: (i) where, pursuant to the Terms and Conditions a charge applies to the Service, an amount not exceeding the value of charges paid to ConferencePlatform.
8.0 Indemnity. . You shall defend, indemnify and hold harmless us and our respective officers, and directors against all losses, costs, damages, and expenses (including legal costs and disbursements on a solicitor and client basis) suffered or incurred and arising out of or in connection with any claim or demand made or threatened arising out of or in relation to:
i ) the use by you or any of your Users of the Service (including the use of any Software) in breach of these Terms;
ii ) any breach or alleged breach of any representation, warranty or obligation given by you;
iii ) or any claims or actions brought against us arising out of or related to the use of the Service by you or your Users.
9.0 Confidentiality and Data Protection.
9.1 Confidential Information shall mean information that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by, other persons who can obtain economic value from its disclosure or use (“Confidential Information”). Confidential Information includes, without limitation, the terms of this Agreement; business strategies; marketing plans; industry and competitive information; technology; pricing; employee information; and financial information in whatever format or media but shall not include any information:
9.1.1 The receiving party can prove, using written records, was known to the receiving party or in its possession before that information was acquired from, or from some person on behalf of, the disclosing party;
9.1.2 is in or enters the public domain through no wrongful default of the receiving party or any person on its behalf, provided that this Clause shall only apply from the date that the relevant Confidential Information enters the public domain;
9.1.3 the receiving party receives from a third party without similar obligations of confidence in circumstances where the third party did not obtain that information as a result of a breach of an obligation of confidence; or
9.1.4 is required to be disclosed by any applicable law or by order of any Court of competent jurisdiction or any government body, agency or regulatory body, to the extent of the required disclosure (provided that the receiving party gives as much notice as is reasonably practicable of such disclosure and provides reasonable assistance to the disclosing party in challenging such disclosure and limiting the Confidential Information to be disclosed as a result of such disclosure).
9.2 Each party to this Agreement agrees to use commercially reasonable efforts to protect against unauthorised disclosure all Confidential Information of the other party. The parties agree that all Confidential Information shall be disclosed only to those affiliates, employees, suppliers and advisors on a need-to-know basis and who agree to be bound by confidentiality terms and conditions at least as stringent as those herein. Upon termination of this Agreement, each party shall, upon request, promptly return or destroy the other party’s Confidential Information except as may be required for backup, disaster recovery or business continuity and in such case the obligations hereunder shall survive until such Confidential Information is destroyed.
9.3 Each Party will comply with all applicable personal data protection and privacy laws where such party is located (the “Data Protection Laws”). The parties acknowledge and agree that: (i) ConferencePlatform may have access to personal data under the Data Protection Laws and will: (a) use it solely for the purpose of providing the Services; (b) process it only in accordance with Customer’s instructions; and (c) take appropriate technical and organisational measures to prevent unauthorised or unlawful processing, accidental loss, destruction or damage to it; and; (ii) Customer shall be the data controller and retains full responsibility for the data processed on its behalf by ConferencePlatform acting as data processor. The provision of our Service is subject always to available capacity and we do not guarantee that the number of connections required by you will be available at any given time. Conference platform will however endeavour to maintain spare capacity at all times to ensure the all parts of the Service are available at all times for all Users.
10.0 Responsibility for Local Legislation Compliance.
10.1 It is Customer’s responsibility to ensure compliance with local legislation pertaining the use of video and Voice over Internet Protocol (VoIP) Software and Services. ConferencePlatform takes no responsibility and Customer assumes full liability for any infringement of local communication legislation in relation to Customer’.
10.2 It is Customer’s responsibility to pay any additional taxes owed from the provision of goods and services, including unforeseen import taxes and local duties.
Any reference to a statute, statutory provision or subordinate legislation is a reference to such legislation as amended and in force from time to time and to any legislation which re-enacts or consolidates (with or without modification) any such legislation.
11.0 Circumstances Beyond Our Control. We will not be liable to you for any breach of or delay in the performance of our obligations under these Terms to the extent that the breach is directly or indirectly due to circumstances beyond our reasonable control, which shall include fire, flood, storm, other natural event, act of God, explosion, lock-out, strikes, civil disturbance or war.
12.0 Third Party Rights. No third party shall have any rights under or in connection with these Terms by virtue of the Contracts (Rights of Third Parties) Act 1999.
13.0 Waiver. No delay or failure by us in exercising or enforcing any right or remedy under these Terms will be deemed to be a waiver of any such right or remedy, nor will that failure operate to bar the exercise or enforcement of such right or remedy at any future time.
14.0 Severability. If at any time any provision of these Terms is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of these Terms, or the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these Terms.
15.0 Governing law. These Terms are governed by and shall be construed in accordance with English law and both parties hereby submit to the exclusive jurisdiction of the English courts except as described herein.
If you fail to pay us on time for any monies due to us under these Terms then you acknowledge and agree that we may bring a claim against you for non-payment in any jurisdiction in which you or your assets are located.
We reserve the right to seek interim relief against you (such as an injunction) through the courts of England and Wales and any other jurisdiction to protect our rights and interests, or to enforce any of your obligations arising pursuant to these Terms.